Return & Exchange Policy

Naaz O Niaz
Email: info@nazoniaz.com
Phone: +92 317 4346353

Effective Date: 15 May 2025

We want you to be happy with your purchase. Please read our return policy carefully.

1. Return & Exchange Eligibility

• Items can be returned or exchanged within 7 days of delivery.

• Products must be unused, in original condition, and with tags intact.

• Sales, discounted, and custom items are not eligible for return or exchange.

2. How to Initiate a Return

• Contact us at info@nazoniaz.com or WhatsApp at +92 317 4346353 within 7 days of receiving your order.

• Provide your order number and reason for return.

• Our team will guide you through the return process.

3. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

4. Refunds

• Refunds are issued as store credit or exchange, depending on your preference.

• No cash refunds are provided at this time.